Here’s a brief overview of the pre-approval process, so you are familiar with what happens once you book an appointment with us. This process will look different if you are not looking to get pre-approved before finding a property you like.
Step 1. Establish your requirements
At our initial meeting, we will talk about you – your needs, goals and aspirations. We will talk about how we can help you reach these and where we add value to you and your property journey. We will set up a plan and provide various options to find the right property ownership solution to fit your needs.
Step 2. Complete the application
We will walk you through the application process, step by step, filling out your details, income, assets, expenses and liabilities.
Step 3. Gather all the relevant information
We will provide you with a list of the information we need from you to proceed. That will include your identification, proof of address, payslips or financials and bank statements (we provide an easy bank statement link option for this), as well as anything else relevant to your situation to support your application.
Please note:
we will only be able to process any documents that are in a PDF format (unless we have specifically requested screenshots), if you send documents through in other formats, this will delay the process. Please carefully check over the documents before you send them to us.
We will send this list to you within 1-2 working days from your appointment.
Step 4. Apply for a pre-approval
When we have the documents from you and you’ve confirmed your details are correct, we will submit everything to the bank/s. The banks may have a few questions, but we will keep you updated.
We aim to get your client profile details back to you for review within 3 working days from when we get your final document. However, to speed this up, we begin processing your documents when we receive the first one.
The banks can vary with their assessing timelines (this ranges from 3 to 10 working days), so we encourage you to update us if your property journey changes.
Step 5. Find your dream home
If the banks are happy, they will send us a conditional pre-approval letter. This means you’re able to start viewing properties and consider making conditional offer/s. If you find one you like, we will guide you through the offer process. We always recommend you seek legal advice before making any offers.
Step 6. Work through any conditions in your offer
Once you’ve put an offer on a property, and it gets accepted, together, we’ll tick any bank approval conditions off within the period prior to the finance due date. There may be many conditions or just a few, but hold tight as we will drive this process to ensure we have everything needed by the bank in a timely manner.
When we receive an unconditional offer of finance from the bank and you are happy with the offer and repayments, we will be able to confirm your finance with your solicitor.
Step 7. Congrats, your lawyer confirms you are unconditional
You can pop the bubbles! It’s an easy process from here.
Step 8. Discuss your loan structure
Once you have gone unconditional on the property, we will negotiate competitive interest rates and cash contribution offers. We will then sit down or call to discuss how you would like to structure your lending so you’re set up well for the future. We will email this to you so you can confirm its all correct and then pass this on to the bank so they can get loan documents to your lawyer.
Step 9. Sign loan documents
Loan documents will be sent to your lawyer for you to sign. In this time, the bank will also contact you to ensure you are all set up for settlement.
Step 10. Settle on your property
Move in day! Congratulations, time to celebrate, sit back and enjoy your new property! We’ll be in touch following settlement and a month after to check- in.
Once we have your home loan in place, we will monitor and check-in with you on a regular basis to see how things are going and if you need any more assistance.
Your future fixed rate expiry dates will be recorded in our system and we will be in touch well before these are due to help with your renewal, if you need.
If you decide that you would like our help with your future property goals, our team are always here to help.